Payment Policy
Secure checkout options and what to do if a payment doesn't go through.
Accepted payment methods
- We accept online orders through COD or Prepaid. For Prepaid orders, we accept Visa, Master Card & American Express Debit and Credit Cards. We also have payment wallets integrated.
- Please note for Visa and Master Card, you will be required to submit your 16 digit card number, card expiry date, and a 3-digit CVV Number (on the back of your card) when you make an online transaction using your Credit or Debit Card. For American Express cards, you will be required to submit your 15-digit card number and 4-digit code.
Payment deducted but order not confirmed
- If the amount has been deducted from your account, but you haven't received a confirmation from us, you can reach out to our customer care team at support@covergirllabs.in and provide the following information:
- Transaction Ref Number
- Registered Email ID and Phone Number from which order was placed
- Date & Time of Transaction
Payment service provider
- We are currently using GoKwik Commerce Solutions Private Limited as our payment service provider. Customers will be re-directed to the website of GoKwik Commerce Solutions Private Limited which is not under our control. Customers may refer to our Terms of Use for further information on third party websites.